There are three ways to place an order with Pro-Line Direct:

• Online: Browse our website and add items to your basket. Checkout securely using our online payment system.
• Phone: Call us on 03316302439 during our opening hours.
• Email: Send your order details to sales@prolinedirect.co.uk

We offer free delivery of Centurion Oil Tanks to the UK mainland (excluding highlands and islands).

However, some products and brands on this website require a delivery charge. Delivery charges vary depending on the product, your location, and the order value. You can see the estimated delivery cost during checkout before confirming your order.

Most orders are dispatched within 1-2 business days. Estimated delivery dates are visible on each product page. Delivery times will vary depending on your location and the chosen delivery option. You will receive tracking information upon dispatch so you can follow your order’s progress.

Yes, we offer expedited delivery options for most products for an additional charge. You can select “next day delivery” options before you add the product to cart.

We accept all major credit cards and debit cards. You can also pay via bank transfer.

Absolutely. We use a secure online payment system to protect your financial information. We do not store your full credit card details.

All our saunas come with assembly instructions which are easy and detailed. Saunas are assembled together using buckles/clamps with some screwing involved.

For Infrared light saunas, the sauna can be plugged into any standard outlet in the house. For traditional steam saunas, the power needs to be connected to the mains of the house by an electrician.

The cost of running a sauna depends on its wattage and how long you use it. Our saunas typically range from 2kW to 10kW. On average, running a sauna for an hour can cost between £0.50 and £2.50. Please refer to this Electricity cost calculator for more information.

Our warranty term is: 1 year for electric parts, 2 years for wooden parts.

We offer a variety of tank sizes to suit different needs. Consider your typical usage and available space when choosing a tank. If you’re unsure, contact our customer service team for guidance – they’re happy to help!

Single skin tanks are a basic option for storing liquids. Bunded tanks have a double wall construction, providing an extra layer of protection in case of leaks or spills. Bunded tanks are often recommended for storing hazardous liquids like heating oil and diesel.